Return and Refund Policy

We have a 90-day refund policy, which means you have 90 days after receiving your product to request a refund or replacement.

To be eligible for a refund/replacement, your item must be in a good condition same as you received it in and in its original packaging.

To request a refund, you can contact us at contact@bloomyhaven.com. We’ll send you instructions on how and where to send your package. Items sent back to us without first contacting us will not be accepted. The customer covers the shipping expenses of returning the product (unless the product is damaged, please refer to the next section below). You can always contact us for any return questions at contact@bloomyhaven.com.

Damaged product or parts missing
Please inspect your order upon reception and contact us immediately at contact@bloomyhaven.com if the item is defective/damaged or parts are missing (we require a photo or video proof). You will get a refund or a free replacement you don't have to return the product back to us.

Exceptions / non-returnable items
All of our products are eligible for retuns as long as they are in the same condition that you received it in.